What is Case Management

A “case” is any project, transaction, service or response that is “opened” and “closed” over a period of time to achieve resolution of a problem, claim, request, proposal, development or other complex activity.

https://www.aiim.org/What-is-Case-Management#

DOPA: Case Management

How can organisations manage the expectations of your Digital customers ? A case management solution allows you to organise, streamline, adjust, manage, track your Customer's Experience Lifecycle within your organisation, across different teams and stakeholders.

v2.0: Case Overview

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v3.0: Case Overview

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v3.0: Search

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v3.0: Filter

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v3.0: Case Details

case_mgmt_3.3.png

v3.0: Manage Expectations

case_mgmt_3.4.png

Our Experiences

Modernise your Business Applications to take advantages of Cloud Computing

Meng Choon Tan
An analysis of approaches from industry leaders and subject matter experts

The AWS StrategyonPremise Python Applications to Serverless Cloud computingIntroducing AWS X-Ray support for Python web frameworks used in Serverless applicat…

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21 Dec 2020

Why Data Science MAY NOT Work in Enterprise Today YET

Meng Choon Tan
It was a indeed a spirited public exchange of ideas on what can be done to empower Data Science & AI into enterprises at SUSS !

State of Data Science in Enterprises - Viewpoints Presentation

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5 Oct 2020

Congratulations and welcome to the GitLab partner community!

Meng Choon Tan
Sharing the Good Work Spreading the Good Word

Our experiences with Gitlab was so good in assisting us to build our own Products and Solutions that we think that we shouldn't keep this "secret&qu…

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28 Sep 2020

We are FinTech certified by Singapore Fintech Association!

Leah Ho
We are finally FinTech certified by the Singapore Fintech Association (SFA), a certificate recognised by Monetary Authority of Singapore (MAS)!

We're honored to be certified by the Singapore Fintech Association (SFA)! Being in the community of Singapore's largest Fintech association, and awa…

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17 Sep 2020

The next generation payment dashboard

Meng Wee Tan
Realtime Batch #continuousintegration #agile #monitoring #cicd Monitoring for Agile Continuous Integration

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30 May 2020

Add Dopamine to your website.

Raelene Kong

Are you looking for a something that can...drive more customer engagement?effectively promote your services online?enhance the experience of your existing web…

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9 Apr 2020

COVID-19 in Singapore: Looking at every case since it happened

Meng Wee Tan
Visualisation of COVID-19 cases in Singapore

Since January, the world has been dealing with this new bug pandemic known as COVID-19 (used to be called coronavirus - but maybe the beer people complained?)…

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14 Feb 2020

Case Study: How Banks innovate their Customer Engagements online

Mandy Tan
Banks go Digital

Financial ServicesSingapore, like most advanced economies, have undergone tremendous demographic and behavioural changes. Today, we, as consumers, crave effic…

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6 Feb 2020

Your site has now been published on Made with Wagtail!

Meng Choon Tan
See more beautiful Wagtail sites at madewithwagtail.org !

Thank you Springload Torchbox for having us listed at See more beautiful Wagtail sites at madewithwagtail.org !https://madewithwagtail.org/developers/auguried…

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1 Oct 2019